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Conference calling

To create a conference call:

  1. Establish the first call.
  2. Press CONF1 to place the call on hold.
  3. Place a second call as you normally would.
  4. Once connected to the second call, press CONF again to connect all of you together.

    Notes:

    Repeat these steps to add each additional member to the conference.
     
    A maximum total of 64 members (ESI-1000 or ESI-600), 24 members (ESI-200 or IVX X-Class), 16 members (ESI-100 or IVX E-Class), or eight members (IVX S-Class or IVX C-Class) can be in conferences within the system at any one time. On an IVX system, no more than four members can be in a single conference — on an ESI Conference Server, the maximum number of members for any single conference is 16.
     
    Speed-dial keys cannot be used during conferencing if you already have obtained phone line dial tone (also known as CO dial tone).

1.
If you’re using an ESI Cordless Handset, use either TRANS/CONF/PROG (Cordless Handset II) or TRANS/CONF/PRG (original Cordless Handsets) each time these instructions tell you to use CONF.

If the newest added-on member doesn’t answer, press his/her station key again or press FLASH to return to the original conferees. If you place any incoming caller on hold or exclusive hold, you can add that caller, as well, to the conference by pressing CONF, retrieving the call from hold (or exclusive hold) and pressing CONF again.

Any member of the conference can drop out by simply hanging up. However, when the station that created the conference hangs up, all members in the conference are disconnected. Individual stations or lines connected to the conference can be dropped from the conference by pressing their station or line key (lit green).

Note:

Your Installer or System Administrator may have enabled trunk-to-trunk conferencing (unsupervised conferencing) for your station. If so, the steps to initiating such a conference are the same as for performing any other conference (see above); the difference is that you may hang up, thus exiting the conference, but the remaining members won’t be disconnected. (If this feature isn’t enabled, your hanging up disconnects all members.)

IMPORTANT:

USE OF FEATURES, SUCH AS TRUNK-TO-TRUNK TRANSFER, THAT REQUIRE TRUNK-TO-TRUNK CONNECTIONS WILL INCREASE THE RISK OF TOLL FRAUD. IN NO EVENT SHALL ESTECH SYSTEMS, INC. BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES WHATSOEVER INCLUDING, BUT NOT LIMITED TO, FRAUDULENT TOLL CHARGES, LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTIONS, OR ANY OTHER COSTS OR DAMAGES RELATED THERETO, ARISING FROM THE USE OF THESE FEATURES.

Privacy release

This feature makes it easy to “conference in” on a call: just press a line key assigned to the outside line the call is using, and you’ll automatically join the call. (This feature may not be available on your system, depending on how it has been programmed. If you wish to enable this feature on your phone system, contact your System Administrator.)