ESI User's Guide on the Web

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Visual
(Flash-based)


Text-based manual
for current systems

User programming menu

Overview

  1. 1  Select personal greeting
    1. 1  Record
    2. 2  Delete
    3. 3  Hear
     
  2. 2  Programmable feature keys
    1. (Station keys, line keys, speed-dial keys, other feature keys)
     
  3. 3  Station options
    1. 1  Call waiting/background announce
    2. 2  Personal greeting reminder
    3. 3  Headset operation
    4. 4  Outside dial tone preference
    5. 5  Hands-free answer
    6. 6  Message monitor
    7. 7  Power-saving mode1
     
  4. 4  Station audibles
    1. 1  Station ring tone
    2. 2  Station ring volume
    3. 3  Message ring
  1. 5  Password
    1. 1  Enter
    2. 2  Delete
    3. 3  Play back
    4. 4  Security level
     
  2. 6  External message notification
    1. 1  Delivery options
    2. 2  Phone delivery
    3. 3  Pager notification
    4. 4  Urgent message
     
  3. 7  Personal Call Routing
    1. 1  ESI Presence Management settings2
      1. 1  Entry settings
      2. 2  Exit settings
      3. 3  Quiet time settings
    2. 2  ESI Cellular Management settings3
      1. 1  PIN setting
      2. 2  Voice mail setting
      3. 3  Cell phone audibles
      4. 4  Shared line setting
      5. 5  Bluetooth settings
     
  4. 9  Un-delete
1.
For use with only ESI Cordless Handsets.
2.
Available only if your ESI system is using ESI Presence Management. If you’re not sure whether it is, consult your System Administrator. For more information about ESI Presence Management, visit www.esi-estech.com/presence.
3.
Available only if your ESI system is using ESI Cellular Management. If you’re not sure whether it is, consult your System Administrator. For more information about ESI Cellular Management, visit www.esi-estech.com/BT.

Note:

Selections 3, 5, and 6 — as well as the background announce function under “3  Station options” — aren’t available on a 12-Key Feature Phone.

1   Select personal greeting

Select the desired greeting — 1, 2, or 3. The system will play the current greeting, followed by prompts to re-record, delete or hear again — or select the current greeting by pressing #.

1   Record personal greeting

Begin recording at the tone. Press 1 to stop. The new personal greeting automatically replaces the previous greeting.

2   Delete personal greeting

When prompted, press 2 again to confirm deletion.

Warning:

Your mailbox is disabled if no personal greeting exists. Never delete all of your existing personal greetings before you record at least one new one.

3   Hear current personal greeting

2   Programmable feature keys

There are two methods for performing programming of your phone’s programmable feature keys:

Direct programming example:
You wish to set one of the keys to dial a co-worker, whose extension is 105. Hold down the key for at least two seconds. This automatically puts you in feature key programming. Follow the prompts to enter 1 0 5. (This has allowed you to skip two steps — pressing PROGRAM and selecting a menu option — that you’d have had to perform if using traditional programming.)

How the programmable feature keys can be set

Keys’ LED activity during programming

  Key type and LED indication
Mode Station key or Virtual Mailbox Key Line key Feature key or speed-dial key
Currently being programmed and previously assigned Flashing red Flashing green Flashing amber
Currently being programmed and previously unassigned Flashing red Flashing red Flashing red
Programming mode — Was assigned or viewed in current session Blinking red Blinking green Blinking amber
Assigned in a previous programming session and not yet viewed in current session Solid red Solid green Solid amber
Never assigned and not yet viewed in current session Off Off Off

Note:

Each ESI Cordless Handset has only one LED color — red — with similar blinking rates.

3   Station options

The station options sub-menu (PROGRAM 3) lets you activate or deactivate several features your station can provide. At each option sub-menu, 1 enables the option and 0 disables it.

1   Call waiting/background announce

(Background announce not available on 12-Key Feature Phone.)

2   Personal greeting reminder

3   Headset operation

4   Outside dial tone preference

5   Hands-free answer

(With an ESI Cordless Handset, use of this feature requires a headset.)

(Background announce not available on 12-Key Feature Phone.)

6   Message monitor

(Message monitor not available on 12-Key Feature Phone.)

7   Power-saving mode

(Applicable to only an ESI Cordless Handset.)

Allows you to enable or disable an ESI Cordless Handset’s power-saving mode, Enabling this mode helps achieve full battery life. However, if full-time status monitoring is required, you can disable this mode. In power-saving mode, the phone system blocks all status updates* to the Cordless Handset when the Handset has been idle for 30 seconds. Pressing the Cordless Handset’s keys or receiving an incoming call on it will discontinue power-saving mode.

Note:

When the handset has received no calls or status updates* for five minutes, the Cordless Handset enters deep-sleep mode. During it, the display is blank and the LEDs don’t light up. If the system sends any updates to the Cordless Handset, it will discontinue deep-sleep mode.

*
For example: If you have a programmable feature key set as a station key for someone’s extension, the system updates your Cordless Handset based on that extension’s current status (busy, idle, do-not-disturb, or — with optional ESI Presence Management — off-premises).

4   Station audibles

Note:

Only the third setting, message ring, is applicable to the ESI Cordless Handset.

The station audibles programming provides control of the following audible items:

1   Station ring tone

You can select from six possible tones to help distinguish it from other nearby ringing phones. Press the scroll keys to select a tone, then press # to accept it.

2   Station ring volume

Press the scroll keys to set the desired ringer volume (range: off to high), then press # to accept it.

3   Message ring

When enabled, this feature will periodically generate a short ring tone at your station as an additional alert that you have new messages.

5   Password

The password will apply to station programming, voice mail retrieval and certain other features (when activated).

1   Enter new password

Your password may consist of 2–8 digits followed by # (0 cannot be the first digit). Entering only 0 as the password will turn off the password requirement.

2   Delete current password

Resets the password to the default password.

3   Play back current password

Displays and plays back the current password.

4   Password security level

Selection Result
0 No password required for access for any phone
1 Password required only for remote access, either off-premises or from other stations within the system
2 Password always required

6   External message notification

Note:

To use this feature, a 12-Key Feature Phone must have a Voice Mail key assigned.

1   Delivery options

1   Delivery to phone number only

2   Notify pager only

0   No off-premises delivery

2   Phone delivery

1   Enter phone number

Enter the phone number (24 digits, maximum) followed by #. Don’t include an outside line access code (i.e., don’t add 9, 8 or 7176) before the number.
Use the “up” scroll key to enter special characters; use the “down” scroll key to backspace. You also can use the scroll keys to view the number after it’s saved. To change the number, you must delete it and then re-enter it as desired.

2   Delete phone number

Deletes the currently programmed phone number.

3   Display current phone number

Displays the currently programmed phone number.

3   Pager notification

1   Enter pager number

Enter the pager number (24 digits, maximum) followed by #. Don’t include an outside line access code (i.e., don’t add 9, 8 or 7176) before the number.
Use the “up” scroll key to enter special characters; use the “down” scroll key to backspace. You also can use the scroll keys to view the number after it’s saved. To change the number, you must delete it and then re-enter it as desired.

2   Delete pager number

Deletes the currently programmed pager number.

3   Display current pager number

Displays the currently programmed pager number.

4   Urgent message activation

1   Urgent messages only

Only urgent messages will be delivered.

Note:

Remember to say in your personal greeting that callers should press 2 to mark a message as urgent.

2   All new messages

Any new message will be delivered.

7   Personal Call Routing

1   ESI Presence Management settings

For additional details, consult the ESI Presence Management User’s Guide (ESI part # 0450-0793; downloadable from here).

Note:

This function is available only if your ESI system is using ESI Presence Management. If you’re not sure whether it is, consult your System Administrator. For more information about ESI Presence Management, visit www.esi-estech.com/presence.

1   Entry settings

1   Select personal greeting

2   Set message delivery

2   Exit settings

1   Select personal greeting

2   Set message delivery

3   Quiet time settings

1   Select day

2   Select quiet “on” time

3   Select quiet “off” time

2   ESI Cellular Management settings

For details, consult the Presence Management User’s Guide (ESI part # 0450-0793; downloadable from here).

Note:

This function is available only if your ESI system is using ESI Cellular Management. If you’re not sure whether it is, consult your System Administrator. For more information about ESI Presence Management, visit www.esi-estech.com/BT.

1   PIN setting

2   Voice mail setting

3   Cell phone audibles

1   Ring tone setting

2   DTMF playback setting

4   Shared line setting

5   Bluetooth settings

1   Cell phone pairing

2   Delete setting

3   Cell phone line setting

4   Auto-Connect setting

9   Message Recycle Bin (un-delete)

The most recently deleted message will be played first. Press 9 to move to the next message. Press 8 to restore the message to your mailbox as a new message.