User programming menu
Overview
Note:
Selections 3, 5, and 6 — as well as the background announce function under “3 Station options” — aren’t available on a 12-Key Feature Phone.
1 Select personal greeting
Select the desired greeting — 1, 2, or 3. The system will play the current greeting, followed by prompts to re-record, delete or hear again — or select the current greeting by pressing #.
1 Record personal greeting
Begin recording at the tone. Press 1 to stop. The new personal greeting automatically replaces the previous greeting.
2 Delete personal greeting
When prompted, press 2 again to confirm deletion.
Warning:
Your mailbox is disabled if no personal greeting exists. Never delete all of your existing personal greetings before you record at least one new one.
3 Hear current personal greeting
2 Programmable feature keys
There are two methods for performing programming of your phone’s programmable feature keys:
- Direct programming — Select the key you want to program, and hold it down for at least two seconds. This not only initiates programming but also lets you immediately program that specific key. (As you’ll notice, this is similar to how one programs most car radios’ station buttons.)
- Traditional programming — Press PROGRAM. The Verbal User Guide will speak to you, walking you through the full menu, during which you can choose the appropriate option.
Direct programming example:
You wish to set one of the keys to dial a co-worker, whose extension is 105. Hold down the key for at least two seconds.
This automatically puts you in feature key programming. Follow the prompts to enter 1 0 5. (This has allowed you to skip two steps — pressing PROGRAM and selecting a menu option — that you’d have had to perform if using
traditional programming.)
How the programmable feature keys can be set
- Line keys — Programming a line number into a programmable feature key makes it a line key, which provides the appropriate lamp information and manual outside-line access. (The range of available line numbers varies by ESI phone system; if necessary, consult your System Administrator.)
- Station keys — If you program a programmable feature key with any of the following,
it becomes a station key, providing the appropriate lamp information and easy access or transfer:
- User extensions
- Department pilot numbers
- Guest/info mailboxes
- Q&A mailboxes
- Group mailboxes
- Cascade notification mailboxes
- System speed-dial numbers
Note:
The ranges of these numbers will depend on the dial plan in use in your system.
- Speed-dial keys — In addition to programming a programmable feature key with a system speed-dial number, you can create
personal speed-dial keys for automatic dialing of frequently called outside numbers. The speed-dial number can be up to 24 characters long. If you program
9 (or 8 or 71–76) plus a phone number, the programmable feature key
becomes a speed-dial key. When you program a speed-dial key, there’s no need to insert a pause after the 9 (or 8 or
71–76). Use the “up” scroll key to enter special characters for dialing:
- P = Three-second pause
- F = Hook-flash
- # = # (pound) key
- ∗ = ∗ (star) key
Notes:
You can also program Location Keys for use with Esi-Link.
Speed-dial keys cannot be programmed for emergency services, such as 9 1 1. - Other feature keys — If you enter a feature code, the programmable feature key will serve as an enable/disable key for that feature. The Installer may have programmed certain stations for accessing additional features; consult your System Administrator to determine your access.
Keys’ LED activity during programming
| Key type and LED indication | |||
| Mode | Station key or Virtual Mailbox Key | Line key | Feature key or speed-dial key |
| Currently being programmed and previously assigned | Flashing red | Flashing green | Flashing amber |
| Currently being programmed and previously unassigned | Flashing red | Flashing red | Flashing red |
| Programming mode — Was assigned or viewed in current session | Blinking red | Blinking green | Blinking amber |
| Assigned in a previous programming session and not yet viewed in current session | Solid red | Solid green | Solid amber |
| Never assigned and not yet viewed in current session | Off | Off | Off |
Note:
Each ESI Cordless Handset has only one LED color — red — with similar blinking rates.
3 Station options
The station options sub-menu (PROGRAM 3) lets you activate or deactivate several features your station can provide. At each option sub-menu, 1 enables the option and 0 disables it.
1 Call waiting/background announce
(Background announce not available on 12-Key Feature Phone.)
4 Outside dial tone preference
(With an ESI Cordless Handset, use of this feature requires a headset.)
(Background announce not available on 12-Key Feature Phone.)
(Message monitor not available on 12-Key Feature Phone.)
7 Power-saving mode
(Applicable to only an ESI Cordless Handset.)
Allows you to enable or disable an ESI Cordless Handset’s power-saving mode. Enabling this mode helps achieve full battery life. However, if full-time status monitoring is required, you can disable this mode. In power-saving mode, the phone system blocks all status updates* to the Cordless Handset when the Handset has been idle for 30 seconds. Pressing the Cordless Handset’s keys or receiving an incoming call on it will discontinue power-saving mode.
Note:
When the handset has received no calls or status updates* for five minutes, the Cordless Handset enters deep-sleep mode. During it, the display is blank and the LEDs don’t light up. If the system sends any updates to the Cordless Handset, it will discontinue deep-sleep mode.
4 Station audibles
Note:
Only the third setting, message ring, is applicable to the ESI Cordless Handset.
The station audibles programming provides control of the following audible items:
You can select from six possible tones to help distinguish it from other nearby ringing phones. Press the scroll keys to select a tone, then press # to accept it.
Press the scroll keys to set the desired ringer volume (range: off to high), then press # to accept it.
3 Message ring
When enabled, this feature will periodically generate a short ring tone at your station as an additional alert that you have new messages.
5 Password
The password will apply to station programming, voice mail retrieval and certain other features (when activated).
1 Enter new password
Your password may consist of 2–8 digits followed by # (0 cannot be the first digit). Entering only 0 as the password will turn off the password requirement.
2 Delete current password
Resets the password to the default password.
3 Play back current password
Displays and plays back the current password.
4 Password security level
| Selection | Result |
| 0 | No password required for access for any phone |
| 1 | Password required only for remote access, either off-premises or from other stations within the system |
| 2 | Password always required |
6 External message notification
Note:
To use this feature, a 12-Key Feature Phone must have a Voice Mail key assigned.
1 Delivery options
1 Delivery to phone number only
2 Notify pager only
0 No off-premises delivery
2 Phone delivery
Enter the phone number (24 digits, maximum) followed by #. Don’t include an outside line access code (i.e.,
don’t add 9, 8 or 71–76) before the number.
Use the “up” scroll key to enter special characters; use the “down” scroll key to backspace. You also can use the scroll keys to view the number after
it’s saved. To change the number, you must delete it and then re-enter it as desired.
2 Delete phone number
Deletes the currently programmed phone number.
3 Display current phone number
Displays the currently programmed phone number.
3 Pager notification
1 Enter pager number
Enter the pager number (24 digits, maximum) followed by #. Don’t include an outside line access code (i.e.,
don’t add 9, 8 or 71–76) before the number.
Use the “up” scroll key to enter special characters; use the “down” scroll key to backspace. You also can use the scroll keys to view the number after
it’s saved. To change the number, you must delete it and then re-enter it as desired.
2 Delete pager number
Deletes the currently programmed pager number.
3 Display current pager number
Displays the currently programmed pager number.
4 Urgent message activation
1 Urgent messages only
Only urgent messages will be delivered.
Note:
Remember to say in your personal greeting that callers should press 2 to mark a message as urgent.
2 All new messages
Any new message will be delivered.
5 ESI Mobile Messaging options
Note:
This feature is available only if your ESI system is using ESI Mobile Messaging. If you’re not sure whether it is, consult your System Administrator.
1 Active e-mail settings
2 Main e-mail settings
3 Alternative e-mail settings
7 Personal Call Routing
1 ESI Presence Management settings
For additional details, consult the ESI Presence Management User’s Guide (ESI part # 0450-0793; downloadable from here).
Note:
This function is available only if your ESI system is using ESI Presence Management. If you’re not sure whether it is, consult your System Administrator. For more information about ESI Presence Management, visit www.esi-estech.com/presence.
1 Entry settings
1 Select personal greeting
2 Set message delivery
2 Exit settings
1 Select personal greeting
2 Set message delivery
3 Quiet time settings
1 Select day
2 Select quiet “on” time
3 Select quiet “off” time
2 ESI Cellular Management settings
For details, consult the Presence Management User’s Guide (ESI part # 0450-0793; downloadable from here).
Note:
This function is available only if your ESI system is using ESI Cellular Management. If you’re not sure whether it is, consult your System Administrator. For more information about ESI Cellular Management, visit www.esi-estech.com/BT.
1 PIN setting
2 Voice mail setting
3 Cell phone audibles
1 Ring tone setting
2 DTMF playback setting
4 Shared line setting
5 Bluetooth settings
1 Cell phone pairing
2 Delete setting
3 Cell phone line setting
4 Auto-Connect setting
9 Message Recycle Bin (un-delete)
The most recently deleted message will be played first. Press 9 to move to the next message. Press 8 to restore the message to your mailbox as a new message.
