Headset operation

(Not available on 12-Key Feature Phone.)

You can use your phone with a headset* connected to the handset jack. Unless you’re using an ESI Cordless Handset**, you must have a headset key programmed as one of your programmable feature keys (see “Other feature keys” under “Programmable feature keys”) that you’ll use to connect or disconnect from a call (see also “RELEASE”). The key will blink green when a call is ringing and glow green when connected. If you have a headset connected and the phone is off-hook, pressing the scroll keys will adjust the headset volume. After you initiate or answer a call using the headset key, lifting the phone’s handset automatically takes you out of headset mode. To switch back to headset mode while on a call, press the headset key again and then place the phone’s handset on-hook.

Note:

Some ESI Feature Phones have integrated headset jacks. Consult your ESI Reseller for more information.

Not all headsets are compatible with your ESI Feature Phone; contact your ESI Reseller for a list of compatible models.

Once a headset is plugged into an ESI Cordless Handset, audio is automatically transferred to the headset, so there is no need to program a headset key if using a Cordless Handset. For headset use with a Cordless Handset, ESI supports only the headset that’s sold specifically for the two Cordless Handset models. Contact your System Administrator for more information.