Esi-Dex

(Not available on ESI Cordless Handset II, original ESI Cordless Handsets, or 12-Key Feature Phone)

Esi-Dex (pronounced easy dex) is a powerful feature that lets you access and auto-dial stored names and numbers. You may access names and numbers from as many as four different Dexes (i.e., indexes):

Dex	Source
Personal Dex	Names you’ve stored for your use (see “Adding names to your Personal Dex,” below)
Station Dex	All station, department, and guest mailbox names programmed by the Installer
System Dex	(Available only if System Administrator has programmed system-wide speed-dial numbers) All system speed-dial names set up by the System Administrator
Location Dex	(Available on only Esi-Link-enabled models) All location names on your Esi-Link network, which links to the Station Dex, programmed by the Installer

Esi-Dex prompts displayed on a 48-Key Feature Phone

Prompt	What it means
[Arrows]	Move in the direction of the arrow as desired
BACK	Moves backward to previous screen/record
DEL	Deletes a specific name and/or number shown on the display
DIAL	Dials the phone number
EDIT	Edits information shown on the display
LOC	Selects Location Dex
NEW	Creates a new record in Esi-Dex
NEXT	Moves to next record or programming prompt
PAUSE	Inserts a three-second pause in a phone number (useful if required for proper dialing)
PER	Select Personal Dex
STA	Selects Station Dex
STOR	Stores a name and phone number
SYS	Selects System Dex

Auto-dialing using Esi-Dex

. . . On the 24-Key Feature Phone

1. While your station is idle (or just after receiving internal dial tone), repeatedly press ESI-DEX to select the desired Dex:

   Notes:

   System Dex and Location Dex aren’t available on every system.
    
   For the remainder of this example, we’ll assume you selected Personal Dex. However, the procedure is the same for any of the other Dexes.

2. Choose the desired name from the selected Dex, using one of the two following methods.
   Either . . .
   1. Scroll — Press the scroll keys to look up and down through the Dex until you find the name (names will appear in the order in which they were stored in the Dex).
      . . . Or . . .
   2. Dial-by-name — Dial up to the first three characters of the extension, department, or guest mailbox name. For example: if you want to call John Doe, dial 5 6 4 (because it spells J O H). You’ll begin to see names that begin with those letters. You can then use the scroll keys until you find the desired name and number.
       
      
3. When the desired name and number appears, press ESI-DEX again to dial the number.

. . . On the 48-Key Feature Phone

1. While your station is idle (or just after receiving internal dial tone), press ESI-DEX. This causes the Esi-Dex menu to appear as shown:
    
   
2. Press a key to choose the appropriate Dex — Station Dex (STA), System Dex (SYS), Location Dex (LOC), or Personal Dex (PER) — or press RELEASE to cancel the procedure.

   Notes:

   System Dex and Location Dex aren’t available on every system.
    
   For the remainder of this example, we’ll assume you selected Personal Dex. However, the procedure is the same for any of the other Dexes.

   The display now reads:
    
   
3. Choose the desired name from the selected Dex, using one of the two following methods.
   Either . . .
   1. Scroll — Press the scroll keys to look up and down through the Dex until you find the name (names will appear in the order in which they were stored in the Dex).
      . . . Or . . .
   2. Dial-by-name — Dial up to the first three characters of the extension, department, or guest mailbox name. For example: if you want to call John Doe, dial 5 6 4 (because it spells J O H). You’ll begin to see names that begin with those letters. You can then use the scroll keys until you find the desired name and number.
       
      
4. Press DIAL to place the call.

Adding names to your Personal Dex

You can add names to your Personal Dex by using either the Caller ID method or the manual method. The Caller ID method is the same regardless of whether you’re using a 24-Key or 48-Key Feature Phone; however, the manual method is used differently on each phone model.

Caller ID method (on either Feature Phone)

Whenever a Caller ID name appears on your display (while you’re on an incoming call or during message retrieval), press ESI-DEX. This automaticallys store the name and number in your Personal Dex. The display confirms:
 

Manual method (on the 24-Key Feature Phone)

While your station is idle, press ESI-DEX until prompted to “ADD-A-NAME” . . .
 

. . .and then enter the name and the number as prompted.

1. To enter each character for the name, press the dialpad key that includes the desired character. The key’s possible character entries will change each time you press the key.
2. When the desired character appears, press # to confirm its entry. The cursor will move to the next character position. Use the scroll keys to back up or to insert a space.

   Example:

   To enter a B, press 2 twice (the possible options through which to scroll are A, B, C, and 2). When B appears, press # to confirm and move to the next entry.

   
3. Repeat steps 1–2 until the name is complete. The name may contain up to 15 characters (a space is a character, too).
4. Press # again when finished entering the name.
5. Now, enter the number — including, if necessary, the line access code (9 (or 8 or 71–76).

   Example:

   Use the “up” scroll key to enter special characters; use the “down” scroll key to backspace. You also can use the scroll keys to view the number after it’s saved. To change the number, you must delete it and then re-enter it as desired.

6. Press # to confirm the entry.

Manual method (on the 48-Key Feature Phone)

1. While your station is idle (or just after receiving dial tone), press ESI-DEX. This causes the Esi-Dex menu to appear, as shown:
    
   

   Note:

   Your display may differ, depending upon the availability of certain Dexes on your system.

2. Press PER to choose the Personal Dex.
   The display now reads:
    
   
3. Press NEW.
    
   
4. To enter each character for the name, press the dialpad key that includes the desired character. The key’s possible character entries will change each time you press the key.
5. When the desired character appears, press # to confirm its entry. The cursor will move to the next character position. Use the scroll keys to back up or to insert a space.

   Example:

   To enter a B, press 2 twice (the possible options through which to scroll are A, B, C, and 2). When B appears, press # to confirm and move to the next entry.

   
6. Repeat steps 4–5 until the name is complete. The name may contain up to 15 characters (a space is a character, too).
7. Press NEXT when finished entering the name. You will see the display for entering the number that goes with the name you entered.
    
   
8. Enter the number — including, if necessary, the line access code (9 (or 8 or 71–76).

   Example:

   Use the “up” scroll key to enter special characters; use the “down” scroll key to backspace. You also can use the scroll keys to view the number after it’s saved. To change the number, you must delete it and then re-enter it as desired.

   
9. Press STOR to confirm the entry, which the phone will show briefly before returning to the Personal Dex display.
    
   
10. To make another name/number entry, repeat steps 3–9.
    To finish, press BACK.

Deleting names from your Personal Dex

. . . On the 24-Key Feature Phone

1. While your station is idle (or just after receiving dial tone), repeatedly press ESI-DEX to select the Personal Dex:
    
   
2. Choose the desired name from the selected Dex, using one of the two following methods.
   Either . . .
   1. Scroll — Press the scroll keys to look up and down through the Dex until you find the name (names will appear in the order in which they were stored in the Dex).
      . . . Or . . .
   2. Dial-by-name — Dial up to the first three characters of the extension, department, or guest mailbox name. For example: to bring up the listing for First International Bank, dial 3 4 7 (because it spells F I R). You’ll begin to see names that begin with those letters. You can then use the scroll keys until you find the desired name and number.
       
      
3. When the desired name and number appears, delete the entry by pressing either ∗ or HOLD.

. . . On the 48-Key Feature Phone

1. While your station is idle (or just after receiving dial tone), press ESI-DEX. This causes the Esi-Dex menu to appear as shown:
    
   
2. Press PER to choose the Personal Dex.
    
   
3. Select the desired name from the selected Dex, using one of two methods.
   Either:
   1. Scroll — Press the scroll keys to look up and down through the Dex until you find the name (names will appear in the order in which they were stored in the Dex);
      . . . Or . . .
   2. Dial-by-name — Press the dialpad key that contains the first three letters of the desired name.
      For example: if you want to delete “FIRST INTERNATL,” press 3 (D E F). You’ll begin to see names that begin with those letters (again, names will appear in the order in which they were stored in the Dex). Keep pressing the dialpad key until the desired name and number appear.
       
      
4. Delete the entry by pressing HOLD.

Using Esi-Dex: An example

Let’s say you’re on a call with the XYZ Company — XYZ COMPANY appears on your display — and you wish to save the name and number for future use. Just press ESI-DEX. Your display will confirm that the information has been stored. (If the number is already in your Personal Dex, the message ALREADY STORED will appear on the display. This indicates Esi-Dex has prevented storing the same number multiple times.) Then, to call the XYZ Company in the future, use Esi-Dex as described below for each applicable model of ESI Feature Phone.

. . . On the 24-Key Feature Phone

1. Press ESI-DEX until you see PERSONAL DEX on the display.
    
   
2. Press 9 (W X Y). The display will show the first stored name that starts with W, X, or Y.
    
   
3. Continue to press 9 until XYZ COMPANY appears in the display.
    
   
4. Press ESI-DEX again. This dials the number for the XYZ Company.

   Important:

   The number dialed (if stored from a Caller ID) will be the number for the actual line used by the caller, and may be different than the caller’s listed number. Additionally, some local calls may not be auto-dialed correctly, depending on the limitations of your area’s local dialing plan. You may wish to create a manual listing for these. Consult your System Administrator if you need more help.

. . . On the 48-Key Feature Phone

1. While your station is idle (or just after receiving dial tone), press ESI-DEX
    
   
2. Press PER to select the Personal Dex.
    
   
3. Press 9 (W X Y). The display will show the first stored name that starts with W, X, or Y.
    
   
4. Continue to press 9 until XYZ COMPANY appears in the display.
    
   
5. Press DIAL again. This dials the number for the XYZ Company.

   Important:

   The number dialed (if stored from a Caller ID) will be the number for the actual line used by the caller, and may be different than the caller’s listed number. Additionally, some local calls may not be auto-dialed correctly, depending on the limitations of your area’s local dialing plan. You may wish to create a manual listing for these. Consult your System Administrator if you need further assistance.

System speed-dialing with Esi-Dex

If your System Administrator has programmed system speed-dial numbers, you can access one of these numbers either via Esi-Dex, as explained above, or auto-dial it by dialing its corresponding three-digit access number.