Analog stations
If your station has been installed as an analog station, it will be able to use only a standard-type telephone. Because the phone isn’t integrated to the phone system (like the ESI Feature Phones), its operation and capabilities will be different. (If you’re not sure about the installation of your system, contact your Administrator.)
Note:
The following ESI system features are not available to analog stations:
• Account codes.
• ACD agent or administrator features.
• Call forwarding.
• Call-forwarding/no-answer.
• Call recording.
• Caller ID key.
• DND.
• Esi-Dex.
• Overhead paging access
• Redial from voice mail
(unless overhead paging is included in a paging zone).
• . . . as well as other optional features described in “Special keys.”
Tip:
To use a non-ESI cordless phone in conjunction with an ESI Feature Phone, program a programmable feature key (or use CFWD) to easily forward calls to the cordless phone when out of your office. Have the Installer program the cordless phone’s station programming to forward unanswered calls to your ESI Feature Phone’s mailbox.
Using FLASH
A flash-hook, or FLASH — a momentary break in the connection — is required to perform many analog station operations. You can generate a FLASH by momentarily depressing the hook switch (or, if your phone is so equipped, press the special key on your phone).
Caller ID
If you subscribe to Caller ID from your telephone service provider, the Caller ID display will show an outside caller’s name and/or number.* In some instances, the service provider can send only a general caller status — such as UNAVAILABLE, PRIVATE, or NO DATA SENT.
On internal station-to-station calls, the Caller ID display will show the extension number as the calling number, and the station name as the caller’s name. On Esi-Link calls, the Caller ID display will show the location number and extension as the calling number, and the remote location’s station name and “short name”** as the caller’s name.
Note:
Caller ID will not display with call-waiting.