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Setting up ESI Mobile Messaging

Programming e-mail addresses and .WAV attachment settings

Note:

In order for you to access the Mobile Messaging settings described in this section, this feature must first be enabled for your extension or guest mailbox by the System Installer or Administrator.

You can choose up to two e-mail destination addresses — called Main E-Mail and Alternate E-Mail — to which the ESI system will deliver an e-mail notification whenever you receive a new voice mail message (although you can set up two destination e-mail addresses [Main and Alternate], the system will use only one at a time). Also, for each destination address, you can choose whether to receive a .WAV file attachment from each new voice mail message.

Example:

You might choose to receive attachments remotely while using the Alternate E-Mail setting, but not to receive attachments while using the Main E-Mail setting when in the office — or vice versa, depending on your needs and broadband access when away from the office.

You may use the same e-mail address for both the Main E-Mail and Alternate E-Mail settings. (For most users, this probably will be the case; but the Alternate E-Mail setting gives you added flexibility.)

It’s necessary, first, to program into the ESI system an e-mail address for each of these two settings. You will accomplish this by using your ESI Feature Phone.

User programming settings for Mobile Messaging

Note:

The 48-Key Feature Phone has a dedicated PROGRAM key. If performing this programming with a 24-Key Feature Phone, press PROG/HELP whenever the instructions tell you to press PROGRAM. (Don’t perform this programming with a 12-Key Feature Phone or Cordless Handset.)

In this section, you’ll learn:

Keys pressed Item
PROGRAM 6 External message notification
PROGRAM 6 5     Mobile Messaging options
PROGRAM 6 5 1         Active E-Mail destination
PROGRAM 6 5 2         Main E-Mail destination
PROGRAM 6 5 3         Alternate E-Mail destination

First, some quick definitions:

Note:

Programming of the ESI Mobile Messaging parameters also can be accomplished through the use of VIP or ESI Personal Programmer. (These applications are mutually exclusive.)

Active e-mail destination for your extension

On your ESI Feature Phone:

  1. Press PROGRAM 6 5 to reach the Mobile Messaging options.
  2. Press 1 to reach the Active E-Mail setting. Then . . .
    If currently set for . . . . . . to switch to . . . . . . press . . .
    Main E-Mail Alternate E-Mail 1 and then # to confirm
    Alternate E-Mail Main E-Mail 0 and then # to confirm
    [To keep your current setting] # to confirm
  3. Either (a.) hang up (or press RELEASE) to complete programming or (b.) skip to step 2 of “Main E-Mail and Alternate E-Mail settings for your extension” (next item).

Main E-Mail and Alternate E-mail destinations for your extension

On your ESI Feature Phone:

  1. Press PROGRAM 6 5 to reach the Mobile Messaging options.
  2. Press either:
    • 2 to reach the Main E-Mail destination setting.
      . . . or . . .
    • 3 to reach the Alternate E-Mail destination setting.
  3. Enter a destination address to which the ESI system will send notification e-mails when using the setting you selected (Main E-Mail or Alternate E-Mail) in step 2. You may enter up to 64 characters for this destination address.
      To enter each character, press the appropriate key on the Feature Phone’s dialpad until the desired character is displayed, and then press # to enter the character. Exceptions include:
    • To enter the “@” character, press # #.
    • To enter a dot (period), dash, or underscore, press 0 (zero) #.
    • To back up to a previously entered character, use the left scroll key (the down-arrow key).
  4. To confirm the address, press # once more.
  5. Select whether to include a .WAV attachment with each e-mail notification while in the setting you selected in step 2, by pressing either:
    • 1 to include the attachment.
      . . . or . . .
    • 0 not to include tha attachment.
  6. Hang up (or press RELEASE to complete programming.

Active E-Mail destination for your guest mailbox

On your ESI Feature Phone:

  1. Press PROGRAM .
  2. Enter the number, followed by the password, of the guest mailbox you wish to program.
  3. Press PROGRAM 5 6 5 to reach the Mobile Messaging options.
  4. Press 1 to reach the Active E-Mail setting. Then . . .
    If currently set for . . . . . . to switch to . . . . . . press . . .
    Main E-Mail Alternate E-Mail 1 and then # to confirm
    Alternate E-Mail Main E-Mail 0 and then # to confirm
    [To keep your current setting] # to confirm
  5. Either (a.) hang up (or press RELEASE) to complete programming or (b.) skip to step 2 of “Main E-Mail and Alternate E-Mail settings for your guest mailbox” (next item).

Main E-Mail and Alternate E-mail destinations for your guest mailbox

On your ESI Feature Phone:

  1. Press PROGRAM .
  2. Enter the number, followed by the password, of the guest mailbox you wish to program.
  3. Press PROGRAM 5 6 5 to reach the Mobile Messaging options.
  4. Press either:
    • 2 to reach the Main E-Mail destination setting.
      . . . or . . .
    • 3 to reach the Alternate E-Mail destination setting.
  5. Enter a destination address to which the ESI system will send notification e-mails when using the setting you selected (Main E-Mail or Alternate E-Mail) in step 4. You may enter up to 64 characters for this destination address.
      To enter each character, press the appropriate key on the Feature Phone’s dialpad until the desired character is displayed, and then press # to enter the character. Exceptions include:
    • To enter the “@” character, press # #.
    • To enter a dot (period), dash, or underscore, press 0 (zero) #.
    • To back up to a previously entered character, use the left scroll key (the down-arrow key).
  6. To confirm the address, press # once more.
  7. Select whether to include a .WAV attachment with each e-mail notification while in the setting you selected in step 4, by pressing either:
    • 1 to include the attachment.
      . . . or . . .
    • 0 not to include tha attachment.
  8. Hang up (or press RELEASE to complete programming.