Other Esi-Link features

For only properly equipped ESI Communications Servers, IVX X-Class systems, and IVX E-Class systems.
If necessary, consult your System Administrator for more details.

Using Location Dex to access
a remote location’s Station Dex

. . . on a 24-Key Feature Phone

1. Press ESI-DEX until LOCATION DEX appears in the display.
2. Use the scroll keys to select the remote location name and number. You can also use the dial keys to “jump” to the first location name that begins with one of the letters on that dial key.
3. Press ESI-DEX again. The phone will display the remote location’s Station Dex, where you can select a station or department, just as you would using the Station Dex for your location.

. . . on a 48-Key Feature Phone

1. Press ESI-DEX; then select LOC in the display.
2. Use the scroll keys to select the remote location name and number. You can also use the dial keys to “jump” to the first location name that begins with one of the letters on that dial key.
3. Press ESI-DEX again; then select STA (for Station Dex) in the display.
4. Use the scroll keys to select the desired extension.
5. Select DIAL to ring the Esi-Link extension.

Examples:

Assigning a Location Key

1. Hold down the desired programmable feature key for at least two seconds to enter programming mode.
2. Press ESI-DEX until LOCATION DEX appears in the display.
3. Press a scroll key until the location is displayed.
4. Press the feature key again.

Assigning a station key

1. Hold down the desired programmable feature key for at least two seconds to enter programming mode.
2. Press ESI-DEX until LOCATION DEX appears in the display.
3. Press a scroll key until the location is displayed.
4. Press ESI-DEX; STATION DEX will appear in the display.
5. Press ESI-DEX again.
6. Press a scroll key until the remote location extension appears.
7. Press the feature key again.

Call forwarding

Here’s how to program call forwarding to a remote location extension, mailbox, or department.

On the 24-Key Feature Phone

1. Either:
   1. Press a programmed call-forwarding key and a programmable feature key you have already set for the desired destination (whether it is an extension, a mailbox or a department).
      . . . or . . .
   2. Press a programmed call-forwarding key, press the Location Key, and then dial the desired extension, mailbox, or department.
   For instance, to forward to extension 112 in Chicago (location 702 in this example), press a programmed call-forwarding key, press the Chicago Location Key and then dial 1 1 2.
2. To cancel call forwarding, press the programmed call-forwarding feature key and then press RELEASE.

On the 48-Key Feature Phone

1. Press CFWD.
2. Either:
   1. Press a programmable feature key you have already set for the desired destination (whether it’s an extension, a mailbox or a department).
      . . . or . . .
   2. Press the Location Key and then dial the desired extension, mailbox, or department.
   For instance, to forward to extension 112 in Chicago (location 702 in this example), press CFWD, press the Chicago Location Key and then dial 1 1 2.
   Alternatively, you could press CFWD and dial 7 0 2 1 1 2 — i.e., 702 (location) + 112 (extension).
3. To cancel call forwarding, press CFWD.

Remote outside-line-group access

To help reduce long-distance costs, your System Administrator may have allowed remote outside-line-group access.

To dial a phone number that is local to the remote office:

1. Press the Location Key for the remote office.
2. Dial 9 (or 8 or 71–76).
3. Wait for the second dial tone. Then, when you hear it, dial the desired phone number.

As an example, let’s say you’re in the Chicago office and need to call a contact near the Dallas office. You know that the Dallas location has an outside line access code of 9 and a location number of 701. Therefore, you press the Location Key for Dallas (or dial 7 0 1), dial 9, wait for the second dial tone, and — when you hear it — dial the local Dallas number.

Conferencing

You can conference a number* of other local and remote location stations and outside calls. A conference member station in a remote location also can add one or two members to an existing conference by using the remote location conference bridge. Additional members can be included; but, because of potential voice quality degradation, ESI recommends that conference bridges from no more than two locations be used for a conference call. To conference a remote location station:

1. While currently connected to a station or outside line, press CONF.
2. Press the Location Key and dial the extension number for the person to be conferenced.
3. When the person answers, press CONF again to initiate the conference.

   Note:

   If you decide you don’t want to conference this call, after all, press FLASH to disconnect the call and reconnect to the first call.

4. To add each additional call to the conference up to the maximum* (counting yourself), repeat steps 1–3.