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for current systems

Programming the agent log-on/-off  key

For only ESI Communications Servers, IVX X-Class, and IVX E-Class
Not available on 12-Key Feature Phone

  1. Enter Help mode by pressing HELP.
  2. Press 3. Now, Help mode will describe each key you press.
  3. Press each programmable feature key to determine the location of the log-on/-off key (the keys have been assigned beginning with the lower left-hand programmable feature key).
  4. Press HELP again to leave Help mode.
  5. To program a new key location (or if one hasn’t been programmed previously):
    1. Hold down the desired programmable feature key for at least two seconds, to enter programming mode.
    2. Dial 5 plus the department number.
    3. Press the programmable feature key again.